PRIVACY POLICY

This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of the 27th of April 2016, concerning the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of the 5th of December, Protection of Personal Data and Digital Rights Guarantee (LOPDGDD), as well as in what is not contrary to the regulations indicated, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its development regulations, and/or those that could replace or update in the future.

Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to delivery of our services and are processed in a lawful, fair and transparent manner, ensuring adequate security of them, including protection against unauthorised or illegal processing and against loss, destruction or accidental damage through the application of technical and organizational measures.

Through this document we want to offer you in a transparent and loyal way all the necessary information related to the processing of your personal data that this organization makes.

IDENTITY: RED 21, S.L.

C.I.F. / N.I.E. / PASSPORT: B53093969

ADDRESS: C/ HERNAN CORTES, 11 BAJO, 03600 ELDA (ALICANTE)

TELEPHONE: 966980527

E-MAIL: [email protected] 

1.- The personal data provided shall not be subject to any transfer unless it is stated specifically in the specific processes.

2.- Optionally, for the contracting of computing cloud services and/or services for the sending of emails, as well as related services, the personal data can be:

- Transferred to businesses for digital services located within the European Economic Area (EEA) or,

- Transferred to businesses for digital services located outside the EEA under the protection of the Privacy Shield as they count on means of protection sufficient to guarantee the security of personal data. More information available following this link: https://www.privacyshield.gov/welcome

3.- Optionally, to administrations and other organisations when they are required in compliance with legal obligations

In each case of processing of personal data collected concerning yourself, we will inform you of the legal basis that legitimises the processing of your personal data.

4.1.- RIGHT OF ACCESS.

It is the right to obtain, from the responsible, the confirmation of whether or not we are processing personal data concerning you and, in such case, the right of access to personal data and the following information: the purposes of the processing, the categories of personal data in question, the recipients or their categories to whom the personal data, the storage period or the criteria used to determine this period, have been communicated or will be communicated, the existence of the right to request rectification or suppression of data, from the responsible, personal data or the limitation of the processing of personal data concerning the interested party or to oppose such processing, the right to file a claim with the Spanish Data Protection Agency (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries, the right to be informed of the appropriate guarantees applied.

4.2.- RIGHT TO RECTIFICATION.

It is the right to request the rectification of your personal data if they are inaccurate, including the right to fill out incomplete data. We must bear in mind that by providing personal data by any means, guarantees they are true and accurate and agrees to notify us of any change or modification thereof. Therefore, any damage caused due to a communication of erroneous, inaccurate or incomplete information in the forms of the web, will be the exclusive responsibility of the interested party.

4.3.- RIGHT OF SUPPRESSION.

It is the right to request the suppression of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or are being processed differently or withdraw the consent. It must be borne in mind that the suppression will not proceed when the processing of personal data is necessary, among other assumptions, for compliance with legal obligations or for the formulation, exercise or defense of claims.

4.4.- RIGHT TO LIMITATION.

It is the right to request the limitation of the processing of your personal data, which means that, in certain cases, you may ask us to temporarily suspend the processing of your personal data or that we keep them beyond the necessary time when you may need it.

4.5.- RIGHT TO WITHDRAW CONSENT.

It is the right to withdraw the consent you have provided when signing, in a handwritten or digital form, at any time and as specified in the corresponding section "Exercise of rights" or in the specific processing of commercial communications or Newsletter. It must be borne in mind that this right will not be effective if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the performance and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, that is, it will not affect the legality of the processing based on the consent prior to its withdrawal.

4.6.- RIGHT TO PORTABILITY.

It is the right to receive the personal data that concern you and that you have given us, in a structured format, of common use and mechanical reading, and to transmit them to another person responsible, as long as: the processing is based on your consent and is carried out by automated or computerized media.

4.7.- RIGHT TO OPPOSITION.

It is the right to oppose the processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can demonstrate compelling legitimate reasons for the processing, that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

4.8.- RIGHT TO FILE A CLAIM WITH A CONTROL AUTHORITY.

If you consider that we process your personal data in an incorrect way, you can contact us or you have the right to file a claim with the Spanish Agency for Data Protection (AEPD): https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

4.9.- EXERCISING OF THESE RIGHTS.

You can exercise your rights by letter to the postal address indicated above or by e-mail [email protected], attaching in both cases a copy of your NIF/NIE/Passport or similar document.

5.1.- GENERAL PROVISIONS.

The personal data requested in each of the specific processings are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimization.

The personal data requested in each of the specific processings are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.

The communications of the personal data provided in each of the specific processings, in some cases, are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the processing responsible.

5.2.- BASIC PROCESSING.

Budget.

Personal data will be processed for the preparation of the quote and for any other purposes necessary to provide the contracted service.

The legal basis that legitimates the personal data processing is necessary for the execution of a contract and for the application of pre-contractual measures.

Personal data will be kept for the duration of the relationship between the parties or for the years necessary to fulfil legal obligations.

Delivery notes.

Personal data will be processed to manage the accreditation of the delivery and the state of the goods.

The legal basis that legitimates the personal data processing is the express consent given when signing the delivery note.

As a necessary contractual requirement, the personal data will be transferred to the corresponding transport company for the effective management of the delivery

Personal data will be kept for as long as you do not withdraw your consent, unless it must be kept for the maintenance of the relationship between the parties or for the years necessary to comply with legal obligations.

Invoicing.

Personal data will be processed for the issuance of the corresponding invoice for the services rendered.

The legal basis that legitimises the personal data processing is the fulfillment of a legal obligation applicable to the person responsible.

In compliance with legal obligations applicable to the person responsible, the personal data will be transferred to the Tax Administration and other necessary official bodies, and as a necessary contractual requirement, to third party companies for the provision of services to the person responsible for consultancy/management, as well as and where appropriate, for the claiming of guarantees regarding the products and/or services contracted.

Personal data will be kept as long as the relationship between the parties is maintained or for the years necessary to comply with legal obligations.

E-mail.

Personal data will be processed to channel requests for information, suggestions and complaints from customers or users for management and resolution.

The legal basis that legitimises the personal data processing is the legitimate interest of the person responsible.

Personal data will be kept for a period of two years from the time they are no longer processed, without prejudice to the exercise of the rights of the data subject.